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HOLIDAY CAMPS

Find answers to the most common questions about bookings, payments, what to bring, medication, collection and more.

Booking places, paying for camp and making changes to your booking.

  • How do I book a holiday camp place?

    All holiday camp bookings are made online through our external booking provider, Kids Club HQ. Simply create or log in to your account, choose your preferred Active Stars venue and select the days you would like to book. Payment is required at the time of booking.

  • Can I book individual days?

    Yes. Individual camp days can be booked, subject to availability at your chosen venue.

  • Do you accept Tax-Free Childcare and childcare vouchers?


    Yes. We accept Tax-Free Childcare and supported childcare voucher schemes. Payment details are available during the booking process.

  • Can I cancel or change a booking?

    Our cancellation and booking-change terms apply to holiday camp bookings. Please check the current booking terms or contact the team if you need help with an existing booking.

The useful things to know before arriving for your child's camp day.

  • What should my child bring?

    Children should arrive in comfortable clothing suitable for an active day. Please bring a named water bottle and anything specifically requested for your venue or activity day.

  • Does my child need to bring food? +


    Food arrangements can vary depending on the camp or programme. Your booking information will confirm what your child needs to bring for their day.

  • What are the camp opening times?

    Session times vary by venue. Please check your chosen camp venue page for the current drop-off and collection times.

  • What ages can attend?

    Age ranges vary by venue. Milton Mount and Rocks Park welcome children from Reception to Year 6, while K2 Crawley is for children in Year 1 to Year 7.

What happens during the day, including activities, medication and collection.

  • What activities will my child take part in?

    Activities depend on the venue and camp programme. Our school-based camps include a broad mix of active and creative activities, while K2 Crawley has a stronger sports focus including swimming.

  • How does drop-off and collection work? +


    Food arrangements can vary depending on the camp or programme. Your booking information will confirm what your child needs to bring for their day.

  • Can somebody else collect my child?

    Yes, provided collection arrangements have been communicated to Active Stars and the person collecting is authorised to do so.

  • What if my child needs medication?

    Any medication required during camp must be provided directly to Active Stars with the appropriate consent information. Please contact us before camp if you need to discuss your child's medication.

Helping us understand your child's needs before you confirm their place.

  • My child may need additional support. Can they attend?


    Please speak to us before confirming a place if your child may need additional support. This allows us to understand their needs, discuss whether the camp can support them safely and arrange a trial session where appropriate.

  • Do you provide one-to-one support?

    One-to-one support is not generally included within a standard holiday camp place and availability is limited. Please contact the team before booking if your child requires individual support.